Step by Step Guide Veeam Backup Enterprise Manager 9 Upgrade (v8 to v9)

In a few days, Veeam should release Veeam Backup Enterprise Manager version 9. Final version should be available by mid-January 2016. If your server contains both Veeam B&R and Veeam Enterprise Manager, it is required that you install Veeam Backup Enterprise Manager first.

This article provides a step by step guide for an upgrade from Veeam Backup Enterprise Manager 8 to Veeam Enterprise Manager 9 (version,,,,,,, and You can follow the article for Veeam Backup Enterprise Manager 7 but verify that you are running at least v7 patch 4 (

For more security:

The first step is to realize a configuration backup of Veeam server (“Configuration Backup” menu on the screenshot below) and SQL database backup. If the Veeam Backup Server is deployed on a Virtual Machine, execute a backup of this VM with Veeam B&R or a snapshot.

Veeam Menu

When the backup is done, you can close Veeam software and restart the Windows server (reboot). Basically I recommend you to stop properly the 6 Veeam services before upgrading (services.msc).

Running the Installer:

You have to run the installation file “Veeam.exe”.

Veeam files

Click on “OK” to install .NET Framework 4.5.2.

Veeam files

Veeam files

Click “Reboot” to restart the Veeam server and clearing any locks on the Veeam services.

Veeam Services

Installation Wizard:

Click and install “Veeam Backup Enterprise Manager” upgrade.

Veeam Setup Wizard

Once wizard is launched, click on “Next” button.
Veeam Wizard

Accept the terms in the licence agreement and click on “Next” button.

Veeam Wizard

Next, a screen will appear and show the components that were previously installed. These products (Veeam Catalog and Veeam Backup Enterprise Manager: that will be upgraded in version 9. Click on “Next” button to proceed with the upgrade process.

Veeam Wizard

The next screen will require the new license file. If the old license file is used, the license will be flagged as invalid. If Enterprise Manager was already upgraded and is on the local machine, the new license file will already be applied by default.

Veeam Wizard

A prompt will appear for the Service Account Credentials. It is strongly suggested adding a service account with permissions be used instead of the default domain administrator account. If the default domain admin was used, this is a great opportunity to create a new account. In my lab, I used a local administrator account. Click on “Next” button.

By default the option “Use existing instance of SQL Server” will be checked, and Veeam will detect the existing database in use. Click on “Next” button. Note: You can follow this post if you need to install Microsft SQL Server Standard version.

A prompt will appear, regarding connecting to the selected database. This will upgrade the existing database if an upgrade is needed, click “Yes”.

Veeam Wizard

Veeam will prompt to install the upgrade, click “Install”.

Veeam Wizard

The upgrade took about few minutes to complete.

Once the upgrade completed, a prompt appeared to finalize the installation. Click on “Finish” button.

And on “Yes” to restart the Veeam server.

Post Reboot:

Once the reboot completes and Veeam Backup Enterprise Manager has been opened, a new authentification screen will appear. You can fill in the fields and click on “Connect”.

Veeam Wizard

New Veeam Enterprise Manager 9 interface:

Veeam Wizard

Then, you can follow this guide to upgrade your Veeam B&R server (v8 to v9) : Step by Step Guide Veeam B&R 9 Upgrade (v8 to v9).

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  1. […] If your server contains both Veeam B&R and Veeam Enterprise Manager, it is required that you install Veeam Enterprise Manager first. Otherwise you can click on the “Veeam Backup & Replication upgrade” window. You can follow this guide to upgrade your Veeam Backup Enterprise Manager (v8 to v9) : Step by Step Guide Veeam Backup Enterprise Manager 9 Upgrade (v8 to v9). […]

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